(1) Vendor needs to provide technical and computer workforce training and job placement programs services to the government authority located in Carson, NV.
- This request for proposal does not commit the state and/or the Department to pay for any cost incurred before the execution of a contract.
- Vendor will be required to establish and maintain procedures to secure the confidentiality of all records of participants in accordance with all applicable laws and regulations.
- Install, modify, clean and repair monitors, keyboards, mice, central processing units, printers and other peripherals.
- Troubleshoot problems and provide technical support for software and hardware.
- Manage upgrades in software and hardware.
- Field telephone calls and e-mail messages from customers who are seeking guidance on technical problems.
- Write training manuals and train computer users in how to use new hardware and software.
- Oversee the daily performance of a company's computer systems and evaluate software programs regarding their usefulness.
- Test the latest software and hardware and provide feedback to the manufacturers.
- Provide a list of all certifications included with training.
(2) All questions must be submitted no later than January 5, 2023
(3) The contract will be two years.
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