(1) Vendor needs to provide typewell and captioned media services.
- Typewell services (speech-to-text translation):
- Provides in person and remote speech-to-text communication services using TypeWell abbreviation software.
- Transcribe meaning-for-meaning for students in college classes and laboratories, and other campus events which may require presentation and exchange of highly complex and technical information.
- Assess student needs and the transcribing situation before and during assignments and make adjustments as needed.
- Provide transcripts to the student and the Disability Resource Center.
- Troubleshoot and diagnose basic problems with computer equipment and network issues. Perform minor maintenance and repair on equipment as necessary.
- Establish and maintain a good working relationship with students, staff and off-site agencies as may be required by the assignment.
- Preferred membership in the Association of Transcribers & Speech-to-text Providers
- Captioning services: Easy integration with Lecture Capture Software
- Ability to provided automated workflows for captioning with various university offices
- Ability to download the transcript in many formats, including: JSON, clickable HTML, word, PDF, TXT, within the already accessed charges.
- Ability to upload and download all common caption formats, such as: SRT, XML, STL, webVTT, within the already accessed charges.
- Clean transcript formatting
- Transcript preview before downloading.
- Web-based transcript/caption interface with the ability to assign individual expiring access to content creators, etc. for creation of flagged issues
- Transcript storage, in case we need to download it again in the future. Implies multiple downloads.
- Ability to cancel transcript upload within a reasonable window without charge
(2) All questions must be submitted no later than March 3, 2023.
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