(1) Vendor needs to provide transportation operating services to the government authority located in Carson, NV.
- Operations management: contractor shall manage and operate the transit system in accordance with the policies and procedures established by keeping with good management practices.
- Performance Requirements
- Contractor shall strive to maximize ridership, farebox recovery and on-time performance; while minimizing road calls, collisions and complaints.
- Monitoring, auditing, and reporting contractor shall be entirely responsible for the operation of the transit system, although designated city staff shall provide general oversight and support, but will not assume any of Contractor's responsibilities. City reserves the right to monitor and audit system operations at any time and to make appropriate recommendations for adjustments, which contractor shall implement in an efficient and timely manner
- Policies and Procedures
- Contractor shall be responsible for developing and enforcing its own policies and procedures related to human resources management. Contractor shall be responsible for the scheduling and dispatching of its own employees in accordance with its own policies, doing so in such a way that adequate staffing levels are maintained at all times and continuous service is provided to the public during all scheduled hours of operation.
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