(1) Vendor needs to provide background clearance specialist services to the government authority located in Nevada.– Performs difficult, complex, technical or specialized activities related to background check processes including criminal history checks, fingerprinting, badging, education and employment verifications, etc.– Professionally greets and assists customers and provides information regarding the identification program, explains laws, rules and regulations, interprets departmental policy and procedures, assists customers with completion of the appropriate forms for specified request and resolves information and documentation discrepancies with customer.– Notifies employers, supervisors, staff and others on background clearances and responds to enquiries in person, by email or by telephone.– Reviews and processes requests for employee access badges, ensures requests are accurate and complete and in accordance with departmental policy. May collect fees by cash or credit, keeps appropriate records of all financial transactions.– Researches and collects information from a variety of sources for the completion of background checks, maintains office files for required documentation in alpha or numeric sequence, files back–up documentation in accordance with record–keeping procedures and applicable laws.(2) This is a brief information; Main RFP Document is not available on our website.
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