Posted Date : April 24,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : STAFF-4267
Government Authority located in North Las Vegas, Texas; USA based organization looking for expert vendor for temporary staffing services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide temporary staffing services for various temporary staffing needs for the position of CUSTOMER SERVICE SPECIALIST, FIELD CUSTOMER SERVICE REPRESENTATIVE and STAGE THEATRE TECHNICIAN to the government authority located in North Las Vegas, TX.
• Customer service in a call center setting, performing collection, cashiering and data entry.
• Performing specialized duties in the billing, call center, collections and new customer unit relating to City Utilities.
• Performing other financial support duties, cashiering, reconciling petty cash drawers.
• Receiving utility payments from public, performs arithmetic calculations and verifies totals.
• Responding, evaluating, resolving, and communicating customer concerns and complaints related to utility bills, water waster, late penalties, consumption levels, water quality, water pressure, conservation, and other utility related questions.
• Recording correspondence on customers’ accounts.
• Arranging appointments between City staff and customers, follows through on the results of the meetings, and provides verbal and written responses to customer inquiries.
Receiving, processing, and evaluating requests relating to customer accounts in any status.
• Assisting in reviewing and processing discrepancies in customer accounts.
• Performing various customer service, accounting, financial, and collection functions as required.
• Performing any related duties and responsibilities as required.
• Locating meters, performing meter reading, connecting, disconnecting, installing, removing, and servicing of residential and commercial water meters, and recording readings under direct supervision. • Replacing or repairing meters or meter components, and locating leaks and makes minor repairs to the City’s service lines.
• Performing a variety of technical tasks for special events.
• Providing technical support at city-wide productions and events, as well as Mobile Stag rentals.
• Training assigned employees in the methods and practices of live/recorded sound applications.
(2) All questions must be submitted no later than May 11, 2020.
(3) Contract period will be three years.
[C] Eligibility:
Onshore (US organization Only)
[D] Work Performance:
Performance of the work will be Onsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: May 26,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : STAFF-4267
Government Authority located in North Las Vegas, Texas; USA based organization looking for expert vendor for temporary staffing services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide temporary staffing services for various temporary staffing needs for the position of CUSTOMER SERVICE SPECIALIST, FIELD CUSTOMER SERVICE REPRESENTATIVE and STAGE THEATRE TECHNICIAN to the government authority located in North Las Vegas, TX.
• Customer service in a call center setting, performing collection, cashiering and data entry.
• Performing specialized duties in the billing, call center, collections and new customer unit relating to City Utilities.
• Performing other financial support duties, cashiering, reconciling petty cash drawers.
• Receiving utility payments from public, performs arithmetic calculations and verifies totals.
• Responding, evaluating, resolving, and communicating customer concerns and complaints related to utility bills, water waster, late penalties, consumption levels, water quality, water pressure, conservation, and other utility related questions.
• Recording correspondence on customers’ accounts.
• Arranging appointments between City staff and customers, follows through on the results of the meetings, and provides verbal and written responses to customer inquiries.
Receiving, processing, and evaluating requests relating to customer accounts in any status.
• Assisting in reviewing and processing discrepancies in customer accounts.
• Performing various customer service, accounting, financial, and collection functions as required.
• Performing any related duties and responsibilities as required.
• Locating meters, performing meter reading, connecting, disconnecting, installing, removing, and servicing of residential and commercial water meters, and recording readings under direct supervision. • Replacing or repairing meters or meter components, and locating leaks and makes minor repairs to the City’s service lines.
• Performing a variety of technical tasks for special events.
• Providing technical support at city-wide productions and events, as well as Mobile Stag rentals.
• Training assigned employees in the methods and practices of live/recorded sound applications.
(2) All questions must be submitted no later than May 11, 2020.
(3) Contract period will be three years.
[C] Eligibility:
Onshore (US organization Only)
[D] Work Performance:
Performance of the work will be Onsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: May 26,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$