Posted Date : October 25,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-2146
Government Authority located in Nevada; USA based organization looking for expert vendor for inbound telephone answering services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide 24 X 7 telephone answering services.
- Work Order office will receive these calls, Monday-Thursday (excluding holidays), 7:00 a.m. to 5:45 p.m.
- Approximate work volume will be 1,000 messages per month. Each message includes any ensuing dial-out calls needed to address that message and the recording and delivery to the agency of the message ticket verifying the call and the ensuring dial-out call.
- Shall be required to, at all times, have a Spanish-speaking person available to communicate with such callers.
- Calls received by the contractor on behalf of the housing authority shall be answered in a courteous and professional manner. Message tickets shall be completed in a legible manner.
(2) All questions must be submitted no later than November 12, 2021.
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Performance of the work will be Offsite.
Budget :
Deadline to Submit Proposals: November 29,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-2146
Government Authority located in Nevada; USA based organization looking for expert vendor for inbound telephone answering services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide 24 X 7 telephone answering services.
- Work Order office will receive these calls, Monday-Thursday (excluding holidays), 7:00 a.m. to 5:45 p.m.
- Approximate work volume will be 1,000 messages per month. Each message includes any ensuing dial-out calls needed to address that message and the recording and delivery to the agency of the message ticket verifying the call and the ensuring dial-out call.
- Shall be required to, at all times, have a Spanish-speaking person available to communicate with such callers.
- Calls received by the contractor on behalf of the housing authority shall be answered in a courteous and professional manner. Message tickets shall be completed in a legible manner.
(2) All questions must be submitted no later than November 12, 2021.
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Performance of the work will be Offsite.
Budget :
Deadline to Submit Proposals: November 29,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$