Posted Date : February 22,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-22086
Government Authority located in Nevada; USA based organization looking for expert vendor for inmate commissary and telephone services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide inmate commissary and telephone services.
- Inmate Accounts System to keep accurate and complete records of all commissary activity and balances of individual inmate accounts, system must be approved by the county and provided complete access to authorized county staff, system shall by multi-terminal with multi-user and function capability, system shall integrate with Spillman to create/open an inmate account at the time of booking.
- Trust Accounting Software must accept imports of inmate information from jail management system, allow correctional staff to create unlimited users with customized security settings without vendor assistance, allow correctional staff to create an unlimited number of collection accounts with specific collection percentages and priorities without vendor assistance, automatically deduct a defined portion of incoming inmate deposits to satisfy inmate debts, allow users to create new inmate debts, allow users to void inmate debts. if money has been collected on the debt, even over the course of several weeks, the system should refund all monies collected if the debt is voided. this must be accomplished without vendor assistance, allow users to write-off debts or portions of debts, allow predefined transaction amounts and comments to be entered for recurring transactions, allow the creation of new inmate scheduled payments with payment frequencies including daily, weekly, and monthly, allow releases of inmate funds by check or debit card and allow multiple methods of releasing inmate funds, Allow tracking of property items such as radios which have been purchased by inmates, Allow restriction of commissary purchases based on an inmate’s property items, for example, batteries may not be purchased unless an inmate has a radio in his property, allow printing of customizable debt collection letters for mailing after an inmates’ release, allow printing of check directly from system with signatures printed on the check, allow automatic printing of receipts after transaction entry without additional confirmations, allow receipt printing on standard printers to be specified other than using default printer, allow printing of checks directly from system with signatures printed on the check, allow automatic printing of receipts after transaction entry without additional confirmations, allow receipt printing on standard laser printers, allow station specific printers to be specified other than using default printer, allow printers to be specified without creating vendor-specific printer names.
- Commissary Inventory Management System must allow commissary purchase restrictions based on balance, housing locations, product groups, and individual product purchasing patterns, allow dietary, religious, gender, age, indigent, debt, day-of-week, or behavioural restrictions on commissary purchases, allow printing commissary menus in english and Spanish directly from system, allow manual entry of commissary orders and editing of orders received through inmate ordering system before the orders are billed to the inmate account, allow product names to be customized for phonetic pronunciation on the telephone ordering system, be configurable to print inmate commissary order receipts even for inmates who should not receive a commissary order. for example, an inmate who has a behaviour restriction and can’t order anything should receive a receipt showing that the order was received, processed, and rejected, enable no-touch posting of commissary orders at a specified time and day, allow entering a weekly message to be printed on all commissary receipted for distribution to the inmates and allow searching and reprinting of a single commissary order receipt.
- Vendor must demonstrate a debit calling system which has the ability to interface with the inmate
telephone system, debit calling system must allow inmates to purchase phone time using an interactive voice response system available through the standard inmate phone system, after purchase, the system must deduct the purchased amount from the inmates’ account and make the purchased phone time available to inmates, the debit calling system must also have the capability to refund any unused phone time automatically to the inmate upon release if the inmate telephone provider supports this feature.
- Trust Accounting System must automatically create ACH entries for monthly bank reconciliation based on deposits into facility’s bank account as a result of inmate deposits.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location
Budget :
Deadline to Submit Proposals: March 14,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-22086
Government Authority located in Nevada; USA based organization looking for expert vendor for inmate commissary and telephone services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide inmate commissary and telephone services.
- Inmate Accounts System to keep accurate and complete records of all commissary activity and balances of individual inmate accounts, system must be approved by the county and provided complete access to authorized county staff, system shall by multi-terminal with multi-user and function capability, system shall integrate with Spillman to create/open an inmate account at the time of booking.
- Trust Accounting Software must accept imports of inmate information from jail management system, allow correctional staff to create unlimited users with customized security settings without vendor assistance, allow correctional staff to create an unlimited number of collection accounts with specific collection percentages and priorities without vendor assistance, automatically deduct a defined portion of incoming inmate deposits to satisfy inmate debts, allow users to create new inmate debts, allow users to void inmate debts. if money has been collected on the debt, even over the course of several weeks, the system should refund all monies collected if the debt is voided. this must be accomplished without vendor assistance, allow users to write-off debts or portions of debts, allow predefined transaction amounts and comments to be entered for recurring transactions, allow the creation of new inmate scheduled payments with payment frequencies including daily, weekly, and monthly, allow releases of inmate funds by check or debit card and allow multiple methods of releasing inmate funds, Allow tracking of property items such as radios which have been purchased by inmates, Allow restriction of commissary purchases based on an inmate’s property items, for example, batteries may not be purchased unless an inmate has a radio in his property, allow printing of customizable debt collection letters for mailing after an inmates’ release, allow printing of check directly from system with signatures printed on the check, allow automatic printing of receipts after transaction entry without additional confirmations, allow receipt printing on standard printers to be specified other than using default printer, allow printing of checks directly from system with signatures printed on the check, allow automatic printing of receipts after transaction entry without additional confirmations, allow receipt printing on standard laser printers, allow station specific printers to be specified other than using default printer, allow printers to be specified without creating vendor-specific printer names.
- Commissary Inventory Management System must allow commissary purchase restrictions based on balance, housing locations, product groups, and individual product purchasing patterns, allow dietary, religious, gender, age, indigent, debt, day-of-week, or behavioural restrictions on commissary purchases, allow printing commissary menus in english and Spanish directly from system, allow manual entry of commissary orders and editing of orders received through inmate ordering system before the orders are billed to the inmate account, allow product names to be customized for phonetic pronunciation on the telephone ordering system, be configurable to print inmate commissary order receipts even for inmates who should not receive a commissary order. for example, an inmate who has a behaviour restriction and can’t order anything should receive a receipt showing that the order was received, processed, and rejected, enable no-touch posting of commissary orders at a specified time and day, allow entering a weekly message to be printed on all commissary receipted for distribution to the inmates and allow searching and reprinting of a single commissary order receipt.
- Vendor must demonstrate a debit calling system which has the ability to interface with the inmate
telephone system, debit calling system must allow inmates to purchase phone time using an interactive voice response system available through the standard inmate phone system, after purchase, the system must deduct the purchased amount from the inmates’ account and make the purchased phone time available to inmates, the debit calling system must also have the capability to refund any unused phone time automatically to the inmate upon release if the inmate telephone provider supports this feature.
- Trust Accounting System must automatically create ACH entries for monthly bank reconciliation based on deposits into facility’s bank account as a result of inmate deposits.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location
Budget :
Deadline to Submit Proposals: March 14,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$