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SW-31875 - USA (Nevada) - Emergency Dispatch and Public Safety Software Consultant - Deadline April 3,2020

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Posted Date : February 28,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-31875
Government Authority located in Nevada; USA based organization looking for expert vendor for emergency dispatch and public safety software consultant.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide emergency dispatch and public safety software consultant.
- For the acquisition and implementation of a new computer aided dispatch (cad)
- Consultant shall research and document issues that could enhance the quality of the cad RFP, develop a requirements traceability matrix, and perform a gap analysis
- Flexibility to add additional call-taking and/or dispatching consoles without interruption to service
- Mobile application and/or browser-based mobile cad app that will be used on tablets, laptops, and smart phones/devices for field service personnel (police and fire)
- Support next generation 911 capabilities (built into the cad or as an interface or integration)
- Ability to send, receive, (potentially) store, and recall short message services (SMS), multimedia messaging service (mm), extended videos and/or audio, and larger images within the cad system and the mobile cad application
- Must include services for fire, police and ems dispatch. this should include the capacity to dispatch via emergency medical dispatch either through the cad or through an interfaced application
- Ability to record and maintain location-based premise and hazard information
- Ability to integrate into any records management systems for police and fire
- Supervisory tools for real-time operations review and data collection
- Robust canned reporting and ad-hoc reporting platform
- Evidentiary reporting tools for all information gathered on a call, this includes all audio, video, SMS, mms, messaging, etcetera information collected through the course of a dispatched event
- Browser-based cad system on public-safety answering point agencies consoles
- Browser-based integrated searching and incident recall (for non-dispatch business units, such as executive or records management staff.)
- Ability to remotely control cad system configuration and troubleshooting
- Ability to install, configure and maintain the cad system within a virtual desktop infrastructure that is centrally managed onsite.
(2) All questions must be submitted no later than March 13, 2020.
[C] Eligibility:
Onshore (USA Only)
[D] Work Performance:
Performance of the work will be Onsite.
Budget :
Deadline to Submit Proposals: April 03,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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